Terms of service
TERMS OF SERVICE
OVERVIEW
This website is operated by APHASIA. Throughout the site, the terms “we,” “us,” and “our” refer to APHASIA.
By visiting our website and/or purchasing something from us, you agree to be bound by these Terms of Service. These Terms apply to all users of the site, including browsers, customers, and contributors of content.
Please read these Terms carefully before using our website. If you do not agree to these Terms, you should not use the website or purchase our products.
1. ONLINE STORE TERMS
By using this site, you confirm that you are legally permitted to make purchases under the laws applicable to you, or that you have obtained any required consent from a parent or legal guardian.
You may not use our products, website, or services for any unlawful or unauthorized purpose.
You must not transmit viruses, malicious code, or otherwise attempt to interfere with the operation or security of the website.
2. PRODUCTS AND AVAILABILITY
We make reasonable efforts to display our products, colors, designs, and images as accurately as possible. However, colors and appearance may vary depending on your device, screen settings, production process, and materials.
Product availability may change without notice. We reserve the right to discontinue, modify, or limit quantities of any product at any time.
Because some APHASIA products may be produced or fulfilled in small batches, minor variations may occur between individual items.
3. CUSTOMIZED PRODUCTS
APHASIA offers customized and personalized products that are produced according to information submitted by the customer.
You are responsible for reviewing all customization details before placing your order, including custom text, spelling, capitalization, colors, and phone model.
We are not responsible for errors resulting from customization information entered incorrectly by the customer.
Customized products are generally final sale once production has begun, except where an item arrives damaged, defective, or does not match the customization details submitted with the order.
Please refer to our Return & Refund Policy for additional information.
4. PRICES AND PAYMENT
Product prices are displayed on the website and may change without notice.
Unless otherwise stated, shipping charges, taxes, duties, or other applicable charges may be calculated separately during checkout.
We reserve the right to correct pricing or product information errors and to cancel an order affected by an obvious pricing or technical error. If payment has already been collected for an order we cancel, an appropriate refund will be issued.
Payment is processed through third-party payment providers. APHASIA does not directly store your complete payment card or payment account credentials.
5. DISCOUNTS AND PROMOTIONS
APHASIA may offer discounts, promotional pricing, or other special offers from time to time.
Discounts are subject to their stated eligibility requirements and may be changed, suspended, or discontinued at any time.
Unless explicitly stated otherwise, promotional offers may not be combined.
6. ORDERS
We reserve the right to refuse, limit, or cancel an order where reasonably necessary, including in cases of suspected fraud, incorrect pricing, unavailable inventory, fulfillment problems, or misuse of promotional offers.
If we need to cancel an order after payment has been received, we will issue an appropriate refund.
Please ensure that your contact information, shipping address, phone model, and other order details are accurate before completing checkout.
7. SHIPPING AND DELIVERY
Shipping and delivery estimates are provided for convenience and are not guaranteed delivery dates.
Delivery times may be affected by customs processing, carrier delays, weather, holidays, local delivery conditions, or other circumstances outside our reasonable control.
Customers are responsible for providing a complete and accurate delivery address.
Additional information regarding shipping rates and estimated delivery times can be found in our Shipping Policy.
8. RETURNS AND REFUNDS
Returns, refunds, cancellations, damaged products, incorrect products, and customized products are governed by our Return & Refund Policy.
Please review that policy before placing an order.
9. INTELLECTUAL PROPERTY
Unless otherwise stated, the APHASIA name, branding, original graphics, product designs, photographs, written content, website design, and other original creative materials appearing on this website belong to APHASIA or are used with permission.
You may not reproduce, distribute, sell, modify, commercially exploit, or use our original content without permission, except where permitted by applicable law.
10. USER CONTENT AND CUSTOM TEXT
If you submit text or other content for use on a customized product, you confirm that you have the right to use that content and that its use does not unlawfully infringe the rights of another person.
We reserve the right to refuse customization requests that contain unlawful content or content that we reasonably determine cannot be produced or fulfilled.
11. THIRD-PARTY SERVICES
Certain parts of our website and checkout process may rely on third-party services, including ecommerce, payment, hosting, shipping, or other service providers.
Your use of certain third-party services may also be subject to the terms and policies of those providers.
12. PERSONAL INFORMATION
Your submission and processing of personal information through the website is governed by our Privacy Policy.
13. PROHIBITED USES
You may not use the website to engage in unlawful activity, infringe intellectual property rights, distribute malicious software, interfere with website security, scrape or collect information unlawfully, impersonate another person, or attempt to misuse our services.
14. DISCLAIMER
We make reasonable efforts to keep the website accurate and available. However, we do not guarantee that the website will always operate without interruption or error.
Nothing in these Terms excludes or limits any rights or remedies that cannot lawfully be excluded or limited under applicable consumer protection law.
15. LIMITATION OF LIABILITY
To the maximum extent permitted by applicable law, APHASIA will not be liable for indirect, incidental, special, or consequential losses arising from use of the website or products.
Nothing in these Terms limits liability where doing so would be prohibited by applicable law.
16. CHANGES TO THESE TERMS
We may update these Terms of Service from time to time. The version published on this website at the time of use will be the applicable version.
17. CONTACT INFORMATION
Questions about these Terms of Service may be sent to us using the contact information provided on our website